Terms of Service
Overview
This website is operated by Lunéa (“we,” “us,” “our”). Throughout the site, “Service” refers to the website, content, tools, and features we provide. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Use (“Terms”, “TOS”), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before using the Site. If you do not agree, do not access or use the Service. Any new features or tools added to the current offering are also subject to these Terms. We may update or replace any part of the Terms by posting changes on this page.
1. Terms of the Online Store
By using the Service, you confirm you are at least the age of majority in your state or province (or have consent from a parent/guardian). You may not use the Service for unlawful purposes or violate any applicable laws (including copyright). You must not transmit viruses, worms, or malicious code. Any breach may result in immediate termination of your access.
2. General Conditions
We may refuse service to anyone, at any time, for any reason. You understand your content (excluding payment data) may be transferred unencrypted and adapted to technical requirements of networks/devices. Payment data is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission. Section headings are for convenience only.
3. Accuracy, Completeness & Timeliness of Information
Site content is provided for general information and may not be accurate, complete, or current. Historical information is provided for reference only. We may modify the contents of the Site at any time, but have no obligation to update information. You agree it is your responsibility to monitor changes.
4. Changes to Services & Prices
Product prices are subject to change without notice. We may modify or discontinue the Service (or any part of it) without notice and shall not be liable for any modification, price change, suspension, or discontinuance.
Contract formation. Product listings are invitations to treat, not binding offers. By clicking Buy, you submit an offer to purchase. You will receive an automated acknowledgment; this is not acceptance. A binding contract is formed when we dispatch the goods or otherwise confirm acceptance.
Warranty. Statutory warranty rights apply to consumers as required by law.
5. Products & Services
Some products may be available exclusively online and/or in limited quantities and are returnable or exchangeable only in accordance with our Returns Policy. We have made every effort to display product colors and images accurately; we cannot guarantee your monitor’s display is accurate.
We may limit sales of products or services to any person, geographic region, or jurisdiction on a case-by-case basis, and we may limit quantities. All product descriptions and pricing are subject to change at any time without notice. Any offer for any product or service is void where prohibited. We do not warrant that the quality of any products, services, or information will meet your expectations or that Service errors will be corrected.
Fulfillment & duties. Orders may ship from our domestic or international fulfillment partners. Any customs duties, import taxes, or related fees (if applicable) are the customer’s responsibility.
6. Accuracy of Billing & Account Information
We may refuse any order. We may, in our sole discretion, limit or cancel quantities per person, per household, or per order, including orders placed under the same account, payment card, and/or using the same billing or shipping address. If we change or cancel an order, we may attempt to notify you via the contact details provided at checkout. You agree to provide current, complete, and accurate purchase and account information and to promptly update details (email, card numbers, expiry dates) so we can complete your transactions. See our Returns Policy for more details.
7. Optional Tools
We may provide access to third-party tools “as is” and “as available,” without warranties or endorsements. Any use by you of such tools is at your own risk and you should ensure you agree to the terms of the applicable third-party providers.
8. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. Third-party links may direct you to sites not affiliated with us. We are not responsible for examining or evaluating content or accuracy and we do not warrant or assume liability for any third-party materials, websites, products, or services. Review third-party policies before engaging in transactions. Complaints or questions regarding third-party products should be directed to the third party.
9. Comments, Feedback & Submissions
If, at our request or otherwise, you send creative ideas, proposals, plans, or other materials (“Comments”), you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium, without restriction or compensation. We are not obligated to maintain Comments in confidence or to respond.
We may monitor, edit, or remove content we deem unlawful, offensive, threatening, defamatory, pornographic, obscene, otherwise objectionable, or in violation of any party’s IP or these Terms. You agree your Comments will not infringe third-party rights and will not contain unlawful, abusive, or obscene material or malware. You will not use a false email, impersonate another person, or mislead as to origin. You are solely responsible for your Comments.
Duties note. Any additional customs clearance charges and/or import duties are not included in prices and are the customer’s responsibility.
10. Personal Information
Your submission of personal information through the Site is governed by Lunéa’s Privacy Policy.
11. Errors, Inaccuracies & Omissions
Occasionally, information on the Site or Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping costs, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you submit your order). Except as required by law, we undertake no obligation to update or clarify information on the Service.
12. Prohibited Uses
In addition to other prohibitions set out in these Terms, you are prohibited from using the Site or its content: (a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate any regulations, rules, laws, or ordinances; (d) to infringe our or others’ IP rights; (e) to harass, abuse, insult, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit malware or any malicious code; (h) to collect personal information of others; (i) for spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security features of the Service or related websites. We may terminate your use for violations.
13. Disclaimer of Warranties; Limitation of Liability
We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. You agree we may remove or terminate the Service at any time, without notice. The Service and all products provided through it are (except as expressly stated) provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Lunéa be liable for any indirect, incidental, punitive, special, or consequential damages. Some jurisdictions do not allow certain exclusions; in such cases, liability is limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Lunéa, its parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or third-party right.
15. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of remaining provisions.
16. Termination
Obligations and liabilities incurred prior to termination survive termination. These Terms are effective unless terminated by you or us. You may terminate by notifying us you no longer wish to use the Services. If we believe you have breached any term, we may terminate without notice and you will remain liable for all amounts due up to the termination date, and we may deny you access to the Services.
17. Entire Agreement
Our failure to enforce any right or provision is not a waiver. These Terms and any policies or operating rules posted on the Site constitute the entire agreement between you and us and supersede any prior agreements (including prior versions of the Terms). Any ambiguity shall not be construed against the drafting party.
18. Governing Law
These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the United States of America (without regard to conflict-of-laws rules).
19. Changes to Terms
You can review the most current version of the Terms at any time on this page. We may update, modify, or replace any part of these Terms by posting changes to the Site. Your continued use of the Site following changes constitutes acceptance.
20. Contact
Questions about these Terms: hello@dlunea.com